Eyelash health and care is incredibly important when getting eyelash extensions. Poor lash care can result in damaged lashes, strained growth, infections, build up causing retention issues - therefore higher pricing and extended fill timing.

What is the before care of having eyelash extensions?


  • Before your appointment please make sure your lashes are squeaky clean with no traces of built up makeup

  • Have a think about what overall look you are wanting to achieve. e.g.; do you prefer thickness or length?  

  • Please turn mobile onto slient mode throughout the appointment

  • Bring headphones to allow yourself to relax and listen to your music/podcasts/books for the duration of your appointment. As much as we LOVE talking to you all, this is a a health and safety reason for clients, due to not only the intricate work of lashing but the under eye pads can cause a bruise to the eyeball as a result of to much face movement


  • Do not consume caffeine before your appointment

  • Please come with no sunscreen or moisturiser/oil

  • Please avoid large amounts of liquid drinks before your appointment

  • Avoid chewing gum during application 

What is the aftercare of having eyelash extensions?


  • Do wash your lashes 2-3 times a week with a lash cleanser and use oil-free makeup remover. For better retention, you want to keep your lashes clean and get rid of any makeup residue or bacteria buildup that could lead to infections.

  • Make sure to brush your lashes twice a day to keep them looking nice and neat. This also stimulates and encourages healthy lash growth. 

  • Try your best to sleep on your back


  • Do not get your lashes wet for 24 hours after application

  • Do not sweat for 24 hours after application

  • Do not go tanning for 24 hours after application

  • Avoid mascara and strip lashes as it will lessen the longevity of your lashes and close volume fans. If mascara is worn, please do not use water proof and avoid the root area when applying it. 

  • Try to avoid the use of steam rooms and saunas

  • Do not perm, tint or curl the extensions 

  • Do not use  any oil-based products around eye area including make-up, eye creams, serums, lotions, etc.

  • Do not come in contact with extreme heat such as ovens, blow dryers and lighters. Extreme heat exposure can loosen the curl of the extensions and singe the tips.

  • Avoid using cotton tips or balls around the eyes, as the lint from them can get caught in the extensions

Each person generally has around 100 to 200 natural hair lashes per eye on the upper eyelids and between 75 to 100 on the lower eyelids with the average natural eyelash length being around 8-11mm. Everyones natural lashes go through a shedding process regularly as your eyelashes are like every other hair on your body, replacing themselves as they constantly move through a natural growth cycle. 

Occasionally the higher your metabolism, the faster you may shed.  Medications, health issues, hormones - menopause, playing with/pulling or constantly touching your lashes and your general overall health can all play a part in your shedding cycle also. 

The three phases of hair growth include:  Anagen, Catagen, and Telogen.


  • The anagen phase is also known as the ‘active growth phase’ - where the hair is still attached to the dermal papilla/blood supply deep down the lash bed. In this phase, the lashes are in active growth lasting anywhere between 30-45 days.  

  • About 35%-40% of the upper lashes and about 15% of the lower lashes are in the anagen phase at any one time. Each lash individually will grow to a specific length and then stop.


  • The catagen phase is the second stage, also known as the ‘transition phase’ This is where the eyelash stops growing and the follicle shrinks (lasts about 2-3 weeks). If a lash falls out or is plucked out during this phase, the lash will not grow back immediately as the follicle needs to complete the catagen phase before it can move on to the next phase.


  • The third phase is the telogen phase, known as the ‘resting phase’. This phase can last up to 90 days before the eyelashes fall out and a new lash begins to grow starting the cycle (anagen) again. Because each individual eyelash is in its own phase of the life cycle, it is normal for a few eyelashes to fall out here and there across many days.

  • It generally takes between 4 and 8 weeks to fully replace an eyelash.